WAEC - Office Practice (2020)

1
A meeting of AYEX Plc board of directors would be categorized as
Answer
(C)
stakeholder meeting
2
In alphabetical filing, professional titles are written
Answer
(A)
after the names of people
3
An advantages of oral communication is that it
Answer
(D)
allows both parties concern to feel each other's mood
4
Incoming mails should be sorted according to
Answer
(C)
departments
5
One of the common items included in the agenda of meeting is
Answer
(C)
matters arising from the minutes of previous meeting
6
Which of the following items in a letter is an example of complimentary close?
Answer
(B)
Yours faithfully
7
The implication of issuing a crossed cheque is that it can only be
Answer
(C)
lodged into the current account of the payee
8
The part of a report that suggets solution to the problem investigated is the
Answer
(D)
introduction
9
An official written message to several people at different destinations on the same subject matter is
Answer
(C)
circular
10
Confidential mail is opened by the
Answer
(B)
mail room staff
11
A form of corresponding sent to members asking them to attend a meeting is
Answer
(C)
a notice
12
Business document are used for passing information on business transactions among
Answer
(C)
buyer and sellers of goods and services only
13
A meeting held by all employees of an organization is
Answer
(C)
a staff meeting
14
The act of weeding out redundant documents in the files is
Answer
(A)
up-dating of records
15
A report written regularly to give an account of an event or work carried out is
Answer
(C)
a routine report
16
An electirc device which process data into information by following a set of programme instructions is
Answer
(A)
computer
17
The first step the sender takes into the communication process is to
Answer
(B)
encode the message
18
A record of the proceedings of a meeting that is circulated to members is the
Answer
(B)
agenda
19
Which of the following is a barrier to effective communication?
Answer
(D)
noise
20
A system whereby all files and records of an organization are kept and controlled in one room is
Answer
(C)
centralized filing
21
The part of a report giving a detailed explanation of how a committe carried out its assignment is the
Answer
(B)
terms of reference
22
An advantage of eletric typewriter over manual typewriter is that
Answer
(A)
they are faster and increase output
23
The purchasing department in an organization is responsible for
Answer
(A)
procuring goods for the organization
24

Use the following information to answer questions below:

Adams has just been employed by a large organization as the first person whom callers and visitors would see when visiting the organization

 

Which of the following position does Adams occupy in the organization?

Answer
(C)
Receptionist
25

Use the following information to answer questions below:

Adams has just been employed by a large organization as the first person whom callers and visitors would see when visiting the organization

 

In order to perform his duties well,Adams must be able to____________

Answer
(A)
communicate effectively
26

Use the following information to answer questions below:

Adams has just been employed by a large organization as the first person whom callers and visitors would see when visiting the organization

 

To keep records of callers and clients who come for the organization,Adams office must be provided with____________

Answer
(B)
visitors' book
27
A feature of an open office is that
Answer
(C)
workers are put together in the same room
28
The first step a mail clerk takes in handling outgoing mail is to
Answer
(A)
collect typed letters from various departments
29
The means of making miniature copies of records for storage is
Answer
(B)
microfilming
30
Information on a specific project to all members of a section is communicated through
Answer
(A)
departmental meetings
31
The information written on a paper would be regarded as the
Answer
(C)
hard copy
32
A memo is used in an office for
Answer
(A)
internal communication
33
One of the disdavantages of using office machine is that it leads to
Answer
(A)
reduction in running cost
34
Price list is issued by the seller to
Answer
(A)
make enquires about products and their prices
35
Which of the following headings is a column in a postage book
Answer
(A)
Date of dispatch
36
The machine used to produce large number of copies of a document from the
Answer
(C)
duplicating machine
37

Use the diagram above to answer questions below
 

The downward arrows shows

Answer
(D)
lateral and reporting relationships
38

Use the diagram above to answer questions below

 

The upward arrows shows

Answer
(A)
supervisory relationship
39

Use the diagram above to answer questions below
 

Which of the following names comes first in alphabetical filing?

Answer
(D)
Dr. A.R.D Johnson
40
One of the functions of an office is to safeguard
Answer
(A)
information
41
In a large organization,mails handling is done in the
Answer
(D)
secretary's office
42
The office machine used for fastening papers together is a
Answer
(B)
stapler
43
One of the advantages of a closed office is that
Answer
(D)
it ensure confidentially of documents
44
The appropriate filing classification for an organization having clients in different locations is
Answer
(D)
geographical
45
The exchange of information among individuals is
Answer
(C)
communication