WAEC - Office Practice (2020 - No. 25)
Use the following information to answer questions below:
Adams has just been employed by a large organization as the first person whom callers and visitors would see when visiting the organization
In order to perform his duties well,Adams must be able to____________
communicate effectively
supervise effectively
coordinate effectively
handle mails effectively
Explanation
Naturally, a receptionist should have excellent verbal communication skills. Active listening and great customer service skills also are a must.
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