WAEC - Office Practice (2020)

• 1

  A meeting of AYEX Plc board of directors would be categorized as

  回答

  (C)

  stakeholder meeting
• 2

  In alphabetical filing, professional titles are written

  回答

  (A)

  after the names of people
• 3

  An advantages of oral communication is that it

  回答

  (D)

  allows both parties concern to feel each other's mood
• 4

  Incoming mails should be sorted according to

  回答

  (C)

  departments
• 5

  One of the common items included in the agenda of meeting is

  回答

  (C)

  matters arising from the minutes of previous meeting
• 6

  Which of the following items in a letter is an example of complimentary close?

  回答

  (B)

  Yours faithfully
• 7

  The implication of issuing a crossed cheque is that it can only be

  回答

  (C)

  lodged into the current account of the payee
• 8

  The part of a report that suggets solution to the problem investigated is the

  回答

  (D)

  introduction
• 9

  An official written message to several people at different destinations on the same subject matter is

  回答

  (C)

  circular
• 10

  Confidential mail is opened by the

  回答

  (B)

  mail room staff
• 11

  A form of corresponding sent to members asking them to attend a meeting is

  回答

  (C)

  a notice
• 12

  Business document are used for passing information on business transactions among

  回答

  (C)

  buyer and sellers of goods and services only
• 13

  A meeting held by all employees of an organization is

  回答

  (C)

  a staff meeting
• 14

  The act of weeding out redundant documents in the files is

  回答

  (A)

  up-dating of records
• 15

  A report written regularly to give an account of an event or work carried out is

  回答

  (C)

  a routine report
• 16

  An electirc device which process data into information by following a set of programme instructions is

  回答

  (A)

  computer
• 17

  The first step the sender takes into the communication process is to

  回答

  (B)

  encode the message
• 18

  A record of the proceedings of a meeting that is circulated to members is the

  回答

  (B)

  agenda
• 19

  Which of the following is a barrier to effective communication?

  回答

  (D)

  noise
• 20

  A system whereby all files and records of an organization are kept and controlled in one room is

  回答

  (C)

  centralized filing
• 21

  The part of a report giving a detailed explanation of how a committe carried out its assignment is the

  回答

  (B)

  terms of reference
• 22

  An advantage of eletric typewriter over manual typewriter is that

  回答

  (A)

  they are faster and increase output
• 23

  The purchasing department in an organization is responsible for

  回答

  (A)

  procuring goods for the organization
• 24

  Use the following information to answer questions below:

  Adams has just been employed by a large organization as the first person whom callers and visitors would see when visiting the organization

   

  Which of the following position does Adams occupy in the organization?

  回答

  (C)

  Receptionist
• 25

  Use the following information to answer questions below:

  Adams has just been employed by a large organization as the first person whom callers and visitors would see when visiting the organization

   

  In order to perform his duties well,Adams must be able to____________

  回答

  (A)

  communicate effectively
• 26

  Use the following information to answer questions below:

  Adams has just been employed by a large organization as the first person whom callers and visitors would see when visiting the organization

   

  To keep records of callers and clients who come for the organization,Adams office must be provided with____________

  回答

  (B)

  visitors' book
• 27

  A feature of an open office is that

  回答

  (C)

  workers are put together in the same room
• 28

  The first step a mail clerk takes in handling outgoing mail is to

  回答

  (A)

  collect typed letters from various departments
• 29

  The means of making miniature copies of records for storage is

  回答

  (B)

  microfilming
• 30

  Information on a specific project to all members of a section is communicated through

  回答

  (A)

  departmental meetings
• 31

  The information written on a paper would be regarded as the

  回答

  (C)

  hard copy
• 32

  A memo is used in an office for

  回答

  (A)

  internal communication
• 33

  One of the disdavantages of using office machine is that it leads to

  回答

  (A)

  reduction in running cost
• 34

  Price list is issued by the seller to

  回答

  (A)

  make enquires about products and their prices
• 35

  Which of the following headings is a column in a postage book

  回答

  (A)

  Date of dispatch
• 36

  The machine used to produce large number of copies of a document from the

  回答

  (C)

  duplicating machine
• 37

  

  Use the diagram above to answer questions below
   

  The downward arrows shows

  回答

  (D)

  lateral and reporting relationships
• 38

  

  Use the diagram above to answer questions below

   

  The upward arrows shows

  回答

  (A)

  supervisory relationship
• 39

  

  Use the diagram above to answer questions below
   

  Which of the following names comes first in alphabetical filing?

  回答

  (D)

  Dr. A.R.D Johnson
• 40

  One of the functions of an office is to safeguard

  回答

  (A)

  information
• 41

  In a large organization,mails handling is done in the

  回答

  (D)

  secretary's office
• 42

  The office machine used for fastening papers together is a

  回答

  (B)

  stapler
• 43

  One of the advantages of a closed office is that

  回答

  (D)

  it ensure confidentially of documents
• 44

  The appropriate filing classification for an organization having clients in different locations is

  回答

  (D)

  geographical
• 45

  The exchange of information among individuals is

  回答

  (C)

  communication