WAEC - Commerce (2023 - No. 6)
An example of after-sales services is
sorting and grading of goods
granting of discount
provision of price list and terms
free replacement of parts
Förklaring
After sale services are extra services sometimes made available to a customer after he has purchased the product in order to ensure continous patronage. These include: servicing, repairs and maintenance, provision of spare part, free replacement of faulty parts under guarantee etc.