WAEC - Office Practice (2019)
1
Miscellaneous file should be opened when
Answer(C)
there is insufficient time for the filing clerk to assemble relevant document to open a new file
2
Transmission of information between officers of the same level is
3
"Who is who" is a book that contains information of
Answer(A)
important people who are still living.
4
Which of the following documents is handled by the receptionist?
5
The type of incoming mail that should be delivered to their addresses unopened is
6
Filing document according to dates is
7
The three components of a short report are the
Answer(B)
introduction, body and conclusion.
8
The communication channel in the diagram above is
9
A committee which ceases to exist after completing its assignment is
Answer(B)
an investigatory committee
10
Which of the following statements is true about a quotation? It shows the
Answer(C)
total cost of goods produced.
11
To break a tie resulting from a poll, the chairman should
Answer(B)
use his power of casting vote
12
The raw materials and equipment needed in an organization should be bought by the
13
A letter sent by Mrs. Benson to her husband by post through his office address is an example of
14
In order to eliminate barrier to effective communication, the sender should
Answer(B)
consider the level of recipient's education.
15
The machine that is used to destroy unwanted papers into unreadable pieces is
16
A diagram that shows the line of responsibilities and authorities in a company is
17
A meeting conducted yearly by companies is
18
The department that is responsible for replenishing stock in an organization is the
19
An advantage of central filing is that it ensures
20
Mails requiring prompt attention are
21
Which of the following equipment is used for electronic filing?
22
The correspondence conveying the same information to different organization is/are
23
The list of items to be discussed in a meeting is
24
Which of the following factors will be considered before buying office furniture?
Answer(B)
The size of the furniture
25
The principles of organization which states that a worker should not take orders from more than one superior officer is
26
One of the ways a receptionist show pleasantries to visitors is by
Answer(B)
welcoming all visitors with a smile
27
One of the advantages of a close office layout is that it
Answer(A)
enhances the prestige of the user.
28
Particulars of letters sent out from an office are entered in the
29
A requirement of a valid meeting is that
Answer(B)
there should be a quorum.
30
A filing system where records are kept by various section within an organization is
Answer(D)
departmental filing system.
31
The term office equipment refers to
32
Which of the following document is not used for business transaction?
33
The opinion of an investigatory committee on its findings is stated in the report as
34
One of the disadvantages of numerical system of filing is that
Answer(D)
there is difficulty of document retrieval where date is unknown
35
The abbreviation "ref" on the letterhead of an organization represents
36
A filing classification in which documents are stored according to their title is
37
A good information should be
38
Economy in the use of office equipment is one of the advantages of
39
Formal meeting held by the directors of an organization to consider policy issues is
40
Which of the following types of correspondence is used to convey information to a large number of customers?
41
The part of a report where the highlights of an investigatory committee's assignment are stated is the
42
An example of open office in a school is the
43
One of the duties of a mail room clerk is to
Answer(B)
ensure that enclosures are attached to outgoing mail.
44
Standardized letters which give the same information and reply to regular inquires and requests are
45
The use of a picture to convey information to receiver is an example of
