Statement I: If heat is added to a system, its temperature must increase. This statement is not necessarily true. For example, in a phase transition (like melting or boiling), heat can be added to a system without increasing its temperature. The added heat energy is used to break intermolecular bonds and change the phase of the substance, not to increase the kinetic energy of the particles (which would raise the temperature).

Statement II: If positive work is done by a system in a thermodynamic process, its volume must increase. This statement is generally true, as positive work being done by a system often involves expansion against an external pressure, thus increasing its volume.