In a democratic system, governments use public opinion as a primary tool to understand how citizens feel about current laws and future policies. This feedback loop is essential because:

• Measuring Effectiveness: Polling and surveys allow agencies to collect targeted data on the quality and impact of public services.

• Direct Interaction: Public opinion is gauged through methods like citizen satisfaction surveys, town hall meetings, and public consultations, where citizens can voice concerns directly to government representatives.

• Accountability: It serves as a check on those in power by elevating the concerns of everyday people.