JAMB - Government (2000 - No. 33)
The Nigerian Public Complaints Commission as the Ombudsman suffers most from
poor knowledge of the workings of the public service
manipulation by political office holders
too many complaints to handle effectively
lack of power to enforce its decisions
Explanation
The Nigerian Public Complaints Commission (PCC), which functions as the Ombudsman for the country, faces a significant challenge in its lack of enforcement power. While the commission is tasked with investigating complaints from citizens regarding the maladministration or misconduct of public officials, it lacks the legal authority to compel government agencies or officials to implement its recommendations or decisions. This limitation severely hampers its ability to effectively address and resolve complaints.
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