WAEC - Office Practice (2019)

  • 1
    Miscellaneous file should be opened when
    Jawab
    (C)
    there is insufficient time for the filing clerk to assemble relevant document to open a new file
  • 2
    Transmission of information between officers of the same level is
    Jawab
    (C)
    horizontal communication
  • 3
    "Who is who" is a book that contains information of
    Jawab
    (A)
    important people who are still living.
  • 4
    Which of the following documents is handled by the receptionist?
    Jawab
    (B)
    Telephone message pad
  • 5
    The type of incoming mail that should be delivered to their addresses unopened is
    Jawab
    (D)
    registered mail
  • 6
    Filing document according to dates is
    Jawab
    (D)
    chronological filing
  • 7
    The three components of a short report are the
    Jawab
    (B)
    introduction, body and conclusion.
  • 8

    The communication channel in the diagram above is
     

    Jawab
    (C)
    lateral
  • 9
    A committee which ceases to exist after completing its assignment is
    Jawab
    (B)
    an investigatory committee
  • 10
    Which of the following statements is true about a quotation? It shows the
    Jawab
    (C)
    total cost of goods produced.
  • 11
    To break a tie resulting from a poll, the chairman should
    Jawab
    (B)
    use his power of casting vote
  • 12
    The raw materials and equipment needed in an organization should be bought by the
    Jawab
    (B)
    purchasing department
  • 13
    A letter sent by Mrs. Benson to her husband by post through his office address is an example of
    Jawab
    (C)
    personal mail
  • 14
    In order to eliminate barrier to effective communication, the sender should
    Jawab
    (B)
    consider the level of recipient's education.
  • 15
    The machine that is used to destroy unwanted papers into unreadable pieces is
    Jawab
    (D)
    shredding machine.
  • 16
    A diagram that shows the line of responsibilities and authorities in a company is
    Jawab
    (D)
    organizational chart
  • 17
    A meeting conducted yearly by companies is
    Jawab
    (C)
    annual general meeting
  • 18
    The department that is responsible for replenishing stock in an organization is the
    Jawab
    (A)
    purchasing department
  • 19
    An advantage of central filing is that it ensures
    Jawab
    (B)
    easy access to files.
  • 20
    Mails requiring prompt attention are
    Jawab
    (C)
    urgent mails.
  • 21
    Which of the following equipment is used for electronic filing?
    Jawab
    (C)
    Computer
  • 22
    The correspondence conveying the same information to different organization is/are
    Jawab
    (D)
    circulars
  • 23
    The list of items to be discussed in a meeting is
    Jawab
    (B)
    agenda
  • 24
    Which of the following factors will be considered before buying office furniture?
    Jawab
    (B)
    The size of the furniture
  • 25
    The principles of organization which states that a worker should not take orders from more than one superior officer is
    Jawab
    (C)
    span of control
  • 26
    One of the ways a receptionist show pleasantries to visitors is by
    Jawab
    (B)
    welcoming all visitors with a smile
  • 27
    One of the advantages of a close office layout is that it
    Jawab
    (A)
    enhances the prestige of the user.
  • 28
    Particulars of letters sent out from an office are entered in the
    Jawab
    (A)
    dispatch book.
  • 29
    A requirement of a valid meeting is that
    Jawab
    (B)
    there should be a quorum.
  • 30
    A filing system where records are kept by various section within an organization is
    Jawab
    (D)
    departmental filing system.
  • 31
    The term office equipment refers to
    Jawab
    (C)
    furniture and fittings.
  • 32
    Which of the following document is not used for business transaction?
    Jawab
    (C)
    circular
  • 33
    The opinion of an investigatory committee on its findings is stated in the report as
    Jawab
    (D)
    recommendation
  • 34
    One of the disadvantages of numerical system of filing is that
    Jawab
    (D)
    there is difficulty of document retrieval where date is unknown
  • 35
    The abbreviation "ref" on the letterhead of an organization represents
    Jawab
    (C)
    reference
  • 36
    A filing classification in which documents are stored according to their title is
    Jawab
    (D)
    subject filing
  • 37
    A good information should be
    Jawab
    (A)
    relevant
  • 38
    Economy in the use of office equipment is one of the advantages of
    Jawab
    (D)
    open office
  • 39
    Formal meeting held by the directors of an organization to consider policy issues is
    Jawab
    (C)
    board meeting
  • 40
    Which of the following types of correspondence is used to convey information to a large number of customers?
    Jawab
    (C)
    Circular letters
  • 41
    The part of a report where the highlights of an investigatory committee's assignment are stated is the
    Jawab
    (B)
    body
  • 42
    An example of open office in a school is the
    Jawab
    (B)
    staff room
  • 43
    One of the duties of a mail room clerk is to
    Jawab
    (B)
    ensure that enclosures are attached to outgoing mail.
  • 44
    Standardized letters which give the same information and reply to regular inquires and requests are
    Jawab
    (B)
    confidential letters
  • 45
    The use of a picture to convey information to receiver is an example of
    Jawab
    (B)
    visual communication