JAMB - Commerce (2016 - No. 29)
One of the functions of the retailer is
granting credit facilities to close relatives
provision of after - sales services
branding and packaging of goods
warehousing of goods
स्पष्टीकरण
After sales service plays an important role in customer satisfaction and customer retention. It generates loyal customers and increase a brand value. This is one of the services provided by the retailers.